Shipping

Carriers Used
We partner with trusted shipping carriers including USPS, DHL, EMS, and local postal services to ensure your order is delivered safely and efficiently.

Order Processing
Orders are processed once payment is successfully received. Processing takes place on business days, Monday through Friday (Eastern Standard Time), excluding U.S. federal holidays:

• New Year’s Day

• Presidents’ Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

Estimated Delivery Time
Delivery time may vary depending on your location. Once shipped, delays caused by the carrier are beyond our control. Estimated delivery for U.S. orders is:

• Total Delivery Time: 5–11 business days

• Standard Shipping:

  • Handling Time: 1–2 business days

  • Transit Time: 4–9 business days

  • Shipping Cost: $4.99

  • Service Area: Continental United States only

Shipping Cut-Off Time
Orders placed after 5:00 PM EST will be processed the next business day.
Delivery Time = Handling Time + Transit Time

Tracking Your Order
Once your order ships, a tracking link will be emailed to you. If you don’t see it, please check your spam or junk folder.
Please allow 3–7 business days for tracking updates to appear. If tracking information is unavailable, the carrier has likely not yet scanned your package.

You can track your order at any time using our Order Tracking page.

Custom & Personalized Orders
Custom orders may require additional processing time based on design complexity. Our team will notify you if extra time is needed.

Shipping Restrictions
We currently ship within the continental U.S. only.
We do not ship to:

• Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands

• APO/FPO addresses

• International destinations

Incorrect Address Policy
Please double-check your shipping address at checkout. Incorrect or incomplete addresses may cause delays. We are not responsible for:

• Orders sent to the wrong address due to incorrect entry

• Lost or returned shipments due to address issues

• Additional shipping fees incurred for resending orders

If a parcel is returned to us due to an incorrect address, it will be sent back to our logistics partner and may be disposed of. A reshipping fee will apply.

Need Help?
We’re committed to ensuring a smooth delivery experience. If your order is delayed or you need assistance, please Contact Us. Your satisfaction is our priority.