Care & Support
Website Care & Support
A website is not a one time purchase. Care plans keep it fast, safe and current, without you thinking about it.
- 99.9%
- Uptime target
- Daily
- Backups
- Priority
- Support replies
What changes for you
- No panic calls about a broken or hacked site.
- Speed stays high as content grows.
- Small edits happen the same week you ask.
What you get
- Core, plugin and dependency updates tested before going live.
- Daily backups with quick restore.
- Security monitoring, uptime alerts and malware cleanup.
- Monthly speed and Core Web Vitals check.
- A block of content edits every month.
How we work
Step 1
Take stock
We audit hosting, versions, backups and security, then fix anything urgent first.
Step 2
Set the routine
Updates and backups run on a schedule, tested on a staging copy before production.
Step 3
Watch it live
Uptime and error alerts reach us, so most issues are handled before you notice.
Step 4
Report monthly
A short summary of what was updated, fixed and improved.
Deliverables
- Scheduled updates and backups
- Security and uptime monitoring
- Monthly content edit hours
- Priority support channel
Common questions
- What does a plan cost?
- Care plans start at $99 a month depending on the size of the site.
- Do you support sites you did not build?
- Yes, after a short audit to confirm the current state.
More services